Last updated: November 2, 2026
This policy covers parts, products, and class registrations purchased through the Redline Auto and Diesel Repair online shop. Repair and labor services performed at our shop are not covered by this page.
Returns on parts and products
You may return eligible items within 14 days of purchase or pickup. To be eligible, an item must be:
- Unused and uninstalled
- In its original, undamaged packaging with all components included
- Accompanied by your receipt or order number
Items that cannot be returned
- Installed or used parts, including any part that has been mounted, connected, or run on a vehicle
- Opened fluids, additives, and chemicals (for example, BG products with a broken seal)
- Special-order parts ordered specifically for you that we do not normally stock
Defective or incorrect items
If you receive an item that is damaged, defective, or not what you ordered, contact us within 14 days. We will replace it or issue a full refund, and we will cover any return shipping. Parts that fail after installation are handled under the manufacturer’s warranty, and we are happy to help you file a warranty claim.
How to start a return
Call or email us with your order number and the item you’d like to return. You can bring the item to our shop, or ship it back to the address below. Unless the return is due to our error, return shipping costs are the customer’s responsibility and original shipping charges are not refundable.
Refunds
Once we receive and inspect your return, we will let you know whether it is approved. Approved refunds are issued to your original payment method, usually within 5–10 business days. Your bank or card issuer may take additional time to post the credit.
Ladies in the Garage class registrations
- Cancel at least 48 hours before the class start time for a full refund.
- Cancellations within 48 hours of the class are not refundable, but you may transfer your registration to a future class.
- If we cancel or reschedule a class, you may choose a full refund or a spot in a future class.
Contact us
Redline Auto and Diesel Repair, 2929 N US-89 Suite 5, Bountiful, UT 84010 · (801) 295-3314 · [email protected]